What is the lead time for orders?
Samples typically take 3-5 days. For in-stock items, it is 15-20 days, and large orders range from 20-25 days depending on the quantity.
Do you support private labeling or OEM brands?
Yes, we provide full support for making your own brand name and custom designs through our OEM and ODM services.
Can I request samples before placing a bulk order?
Absolutely. Samples are available and typically reach you within 3-7 days after the sample order is placed.
Why choose factory direct supply?
Buying directly from the factory eliminates middlemen, ensuring competitive pricing, high quality, quick delivery, and professional service.
What is the standard ordering process?
The process includes: 1. Sample approval; 2. Deposit payment; 3. PP sample approval & testing; 4. Mass production; 5. Shipment arrangement; 6. Document handling; 7. Balance payment; 8. Final release of goods.
Do you accept custom designs?
Yes, we have a professional team with extensive experience in design and manufacturing to help turn your ideas, logos, and text into finished products.