❓ FAQ
Q1: What is the lead time for orders?
Sample: 3-5 days; In stock: 15-20 days; Large orders: 20-25 days, depending on the specific quantity.
Q2: Can I customize products with my own brand name?
Yes, we provide services to accommodate your own brand name and branding requirements.
Q3: Are samples available for testing?
Yes, samples are available. Once an order for a sample is placed, you can typically receive it within 3-7 days.
Q4: Why choose factory direct supply?
By dealing directly with the factory, you eliminate middle-man costs, ensuring better pricing, high-quality control, quick delivery, and professional service.
Q5: What is the standard ordering process?
1. Sample approval.
2. 30% deposit or LC opening after PI receipt.
3. PP sample approval and testing report if required.
4. Mass production and shipment arrangement.
5. Documentation and balance payment processing.
Q6: Do you accept custom OEM/ODM designs?
Absolutely. We offer full OEM and ODM services. Our professional design team can help turn your ideas (logos, text, and layouts) into finished products for your confirmation.
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