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Frequently Asked Questions
Can I order samples of LED lights?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples take 3-5 days, while mass production for large orders typically takes 1-2 weeks.
Is there a Minimum Order Quantity (MOQ)?
The MOQ is low; even 1 piece for sample inspection is available.
How are the products shipped?
We usually ship via DHL, UPS, FedEx, or TNT (3-5 days). Air and sea freight options are also available.
What is the warranty period?
We offer a 2 to 5-year warranty for our products depending on the specific model.
How do you handle product failures?
Our defective rate is less than 0.2%. During the warranty period, we will send new lights or repair defective batches on a case-by-case basis.
Glow Flashlight
